Privacy Policy Page

Our Privacy Policy page describes how we use, collect, and disclose your personal information when you browse our site or make a purchase.

Contact

If, after reading this Privacy Policy page, you have any queries or concerns, or if you want to complain about any term mentioned, you can contact us via our email support@nutrawellbeing.com

Collecting Personal Information

We collect information when you visit our website that may be necessary to process your purchases. We also reserve the right to save additional information if you contact us for customer support. All information we collect about an individual will be referred to as ‘Personal Information.’

The type of personal information that we collect is listed below:

• Device Information

(a) Why We Collect Information: We collect device information through which you browse our site to ensure that our site loads accurately for you, whether on a computer or a mobile phone. We also use the information to perform analytics to optimize our site.

(b) Where It Comes From: The device information is collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

(c) Who We Share It With: The collected information will be shared with Shopify, our processor.

(d) What We Collect: We save this information which includes the version of the web browser you have, your IP address, time zone, and cookie information. Additionally, we collect information about what sites or products you view, your search terms, and the way you interact with the Site.

• Order information

(a) Why We Collect Information: We collect your order information to ensure that you get products and services according to our contract. We also need this information to process your payment information, arrange for shipping, and provide you with invoices. Order confirmations are also provided after analyzing this information. This information is also screened by us for any risk or fraud activity. Additionally, we use this information for advertising purposes to show you similar products or services.

(b) Where It Comes From: This information is directly collected from you.

(C) Who We Share It With: The collected information will be shared with Shopify, Stripe, UPS, Fedex, DPD, and GLS, our processor.

(d) What We Collect: We collect your personal information, including your name, billing and shipping address, and payment information, including email address, phone number, and credit card numbers.

Personal Information of Minors

We hereby clarify that this site is only for individuals of legal age. Anyone using this site who is under the age of 18 is considered a minor. We do not collect Personal Information from children. Therefore, the parents or guardians of that minor are expected to contact us to request deletion if their minor has provided us with Personal Information.

Distribution of Personal Information

While we keep your Personal Information protected and confidential, it is important to note that we can distribute your Personal Information for business purposes or legal reasons. Here are some examples of such case scenarios:

• We provide your Personal Information to Shopify, as Shopify is our processor and supports us to provide our services or products according to the contract between us. For more information about how Shopify uses your Personal Information, refer to this link: https://www.shopify.com/legal/privacy
• We can also share your Personal Information for legal reasons, such as when required for a search warrant or other such lawful request. We might share your information in such cases to protect our rights.

Interest-Based Advertising

We use your Personal Information for advertising purposes, especially targeted marketing according to your behavior. We use your information to understand your interests and show you relevant products and advertisements. Here is a detailed information about how we use your information for Behavioral advertising:

• We use tools like Google Analytics to understand how our users interact with our site. For more details about how Google uses your personal information, you can refer to this link: https://www.google.com/intl/en/policies/privacy/. If you wish to opt out of Google Analytics tools, you can refer here: https://tools.google.com/dlpage/gaoptout.
• We also share your information with our advertising partners. The information we share includes the details about your use of the Site, your purchases and how you interact with ads. We may share this information directly or through the use of cookies or similar technologies with our advertising partners.
• We use Shopify Audiences to show our ads to the potential audience shared by other Shopify merchants. We also share your information on Shopify, which can be used by other merchants to show you ads. The information we share includes your purchase, email address, and your use of the site.

If you are looking for more information about targeted advertising, you can visit this educational page:

https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

If you wish, you can also opt out of targeted advertising:

FACEBOOK – https://www.facebook.com/settings/?tab=ads

GOOGLE – https://www.google.com/settings/ads/anonymous

BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You also have the option to opt out of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Purpose of Using Personal Information

We confirm that we use your personal information. This information is used to better provide our services to you. Our services will include offering products for sale, payment processing, shipping process, and also to keep you updated on our offerings and services.

Lawful basis for Information Procession

In accordance with the General Data Protection Regulation (GDPR), if you live in the European Economic Area (EEA), we handle your personal information based on the following legal grounds:

• Based on your consent
• To process the contract between you and us
• To comply with legal obligations
• To ensure and protect your vital interests
• To perform a task in the public interest
• For our legitimate business interests, as long as these do not infringe on your fundamental rights and freedoms

Retention of Information

We will retain your information even after you place the order. It will be kept for our records and can be removed if you ask. If you are looking for more information about your rights about the removal of your information from our site, you can refer to the “Your Rights” section below.

Automatic Decision-Making

You reserve the right to object to the decisions that are made only by automated processes, especially when these decisions have legal consequences or significantly impact you.

We do not engage in fully automated decision-making that will have legal or any significant impact on users.

Shopify, our processor uses limited automated decision-making. However, it is done to avoid any fraudulent activity and will not have any legal or significant impact on users.

Examples of automated processes that can be used in the Services include:

• Temporarily blocking IP addresses that have repeated failed transactions. These blocks last only a few hours.
• Temporarily blocking credit cards associated with blocked IP addresses. These blocks last a few days.
  
  

Your Data Rights

GDPR

As a resident of EEA, you reserve the right to access your Personal Information or port it to a new service. You may also ask to update, correct, or erase the information we hold about you. To exercise these rights, you need to contact us via the contact information listed above.

We will process your Personal Information first in Ireland and later it may be transferred outside of Europe for storage and other processing. The regions where it may be transferred will include Canada and the United States.

Refer to this link, Shopify’s GDPR Whitepaper, to learn more about how data transfers comply with the GDPR https://help.shopify.com/en/manual/your-account/privacy/GDPR.